Taking in Repairs

• Fill out repair receipt in full:
• Necessary fields: customer's first/last name, phone number, date of arrival
• Initial "sold by" person field
• List make & model of instrument/s
• List services requested below each instrument and any notes from customer
• Have customer sign "received by" section acknowledging requested work
• We keep white copy on pad
• Yellow copy attach to instrument case
• Give customer pink copy
• Let customer know average turn around time 1–2 weeks and that Cody will contact them for quote/any additional work needed if necessary and when it's ready.